History>Calendar view not showing most recent updates
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2025 11:22 AM
Not sure if this is the right forum, so I apologize if not.
Whenever I am looking at the history of a record, namely CIs, in the calendar view, it does not populate the most recent updates to the record. It shows records from 2022,2023, and some 2024, but no 2025. I created a case with SN and determined that it was because of the update numbers. The highest update number is associated with a update from 2023, while an update that happened within the past week has a much lower number. It appears that the update numbers will change randomly. When I asked why, I was told:
This happens when
1.some one exports and re-import the records:
at the creation the sys_modcount will be 0 and incremented for each update .when exported and re-imported the sys_modcount will the value when exported and resets to it.
2. or when backup/clone the instance this happens.
I asked if there was anyway to correct this issue going forward and they told me that they are unsure of next steps.
Has anyone seen this before? Any suggestions?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2025 12:26 PM
Hi @grosss ,
You can start audit on table, You will able to view History list and it's content all the record's
Chandan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-05-2025 12:32 PM
Auditing is already enabled.