Hit "reset to column defaults" in personalize list columns, Reset for everyone
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11-14-2024 04:04 AM
Hello, i was working with changing a default view, when i was working with my personalize list, i wanted to reset it for me so i hit the "reset to column defaults". This happend with everyones list now under the "default view"
I have impersonated 2 other users and both of them see the same list as i did after hitting the button. How do i revert this change?
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11-14-2024 04:33 AM
Hello @asd22
can you try below,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726207
Thanks,
Valmik Patil
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11-14-2024 04:38 AM - edited 11-14-2024 04:38 AM
hey its not a form, its a list that show information. And i cant right click and configure that list view.
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11-14-2024 04:40 AM
Hello @asd22 ,
Then you need to personalize the list again, there are no version available for this.
You should have list view personalize on other instances you can refer that.
Thanks,
Valmik Patil
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11-14-2024 04:49 AM
the options that where there before is now gone. There used to be over 27 options to pick, now theres only 10.
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11-14-2024 04:52 AM
Can you ask Admin if they configured it like that only (10 Columns only) . If yes, then it is perfect. not an issue.
Regards,
Nikhil Bajaj