How add word document in service Catalog form

[Community Alums]

Hi All,

How to add word document in service Catalog form.

Regards,

Anuha

[Sagar Pagar]

Hi @Community Alums,

You can add as an attachment to service catalog item form.

or Could you please explain a bit more, so that we can get a better understanding. What are you going to accomplish?

Thanks,

Sagar Pagar

[Community Alums]

There is word document which contain some information I need to attach to service Catalog form then the end user can able to download it and they fill it and they can reattach that form 

[Sagar Pagar]

Hi @Community Alums,

You may add sample file in attachment may be to Template RITM request.  Take the URL from Attachment [sys_attachment] table. and add it to Catalog item description.

Use script option:

<div>Click <a title="here" href="/nav_to.do?uri=sys_attachment.do?sys_id=add_sys_id_here" target="_blank">here</a>

Insert/Edit link option:

URL: /nav_to.do?uri=sys_attachment.do?sys_id=add_sys_id_here

Text to display: here

Title: here

Open link in... New window (_blank)

Thanks,

Sagar Pagar

[Community Alums]

Thanks!

I Need one more please

Hi,

Hi sir,

Let me explain my requirement clearly please provide me the script

I have created a table with four fields called region,brand,teritory,super_teritory and imported 3155 records in that table

In service catalog form i have created a field called level of Access in that there are four choices they are region, brand, teritory and super_teritory 

Then my requirement is 

- if we select region then again 2 fields should display they are select brand and select region

- in brand and region there are lots of choices available

- if we select a value from brand based on that value available regions should display

for example 1)brand is "Aramis" then regions should display as 000-unassigned, 00-canda ......... upto 144 values

2)brand is "aveda" then regions should be display as 000- N/A, 088-Amo......

so on........

like this there are 50 brands

please help it is somewhat urgent 

Regards,

Anuhya