How can i add font styles to articles?

[chavayoshitha]

I am trying to add more font styles to the knowledge Articles.

I tried adding in the system properties> ui properties 

Calibiri Light=calibiri light,sans-serif;Roboto=roboto,sans-serif;Roboto Light=roboto light,sans-serif;

Calibiri Light=calibiri light;Roboto=roboto;Roboto Light=roboto light; (tried this as well)

Added this the name shows up in the list of html editor but i am unable to get the font-style..

can you let me know where i am doing wrong ?

[patricklatella]

Hi Sanjiv!

Hope you've been well.

I'm looking to do the same thing...add "Roboto" to the dropdown for the font options for a knowledge article.  I've updated the system property "glide.ui.html.editor.v4.font.collection", but not seeing the font in the dropdown.  Is there more to it?  Thanks!

[SanjivMeher]

Did you try clearing the cache in servicenow by doing cache.do and try again?

[patricklatella]

Hi Sanjiv,

I did the cache.do and Roboto still not appear in the dropdown for fonts in the Article Body.

Here's a screenshot of my system property.

I do have the font installed on my laptop and it is now available in MS Word.

Other config necessary?

[SanjivMeher]

What happens if you just add Roboto=roboto?

I am not sure if it is supported by ServiceNow. Below article it says it is not supported and I have never tried it myself

https://www.servicenow.com/community/developer-forum/is-it-possible-to-add-a-custom-font-so-that-it-....

An alternate solution is provided in this link, which maynt be user friendly.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754969

[patricklatella]

Unfortunately just "Roboto=roboto" doesn't work either.

The workaround in 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754969

does work...but agreed it's not very user friendly.

Thanks for the help!