How can I add HTML Type field in Service Portal?

Community Alums
Not applicable

Hi All,

I have one requirement to add HTML field in service portal. Is there any way to add this field on the portal where user can write. It will be really helpful to if I get solution on this.

Thanks & Regards,

Prachi

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5 REPLIES 5

Jake Sadler
Kilo Sage

Hi,

 

This can be used as a variable in a catalog item or there is a widget called HTML that can be added to a service portal page.

 

If this solved your problem please mark my answer as correct.

 

Thanks

 

Jake

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you cannot use OOB HTML input variable.

But why this requirement?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Community Alums
Not applicable

Hi,

Thank you for your reply. I want html field where users can input anything and also can modify according to their choice on service portal.

Is there any way to achieve this requirement.

 

Hi,

no direct variable allowed.

you will have to use variable of type Custom and use UI macro and widget to show the HTML where user can edit.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader