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Resolved! Reference Field Displaying Short Description and not Number

I created a reference field on the Test Plan table (tm_test_plan) that references the Project table (pm_project) and when I select a project, it's displaying the short description instead of the number. Both tables are inherited from the task table a...

Frank by Mega Expert
  • 3141 Views
  • 7 replies
  • 2 helpfuls

Make column right alignment in List view possible ?

Hi folks, The issue is the Amount field needs right alignment in ListView.   I know there may not be an easy option other than raising an enhancement request based on Re: List View Column need to be aligned center not left/rightRe: List View Column n...

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georgechen by Kilo Guru
  • 2764 Views
  • 3 replies
  • 5 helpfuls

Resolved! Prevent REST response from being escaped

I have a scripted web service is is generating a JSON formatted string. When sent as the response it is being escaped. How can this be prevented?Output when run in background script:{"number": "INC0939032","short_description":"Title text","descriptio...

rlatorre by Kilo Sage
  • 2647 Views
  • 5 replies
  • 16 helpfuls

Resolved! Calling Script Includes from Service Portal widget

Hi Everyone,I've read through several community postings about this, but couldn't find a concrete answer.   Is it possible to call a script includes from a Service Portal widget?   Our team has a server call that we would like to reuse in multiple wi...

davilu by Mega Sage
  • 7626 Views
  • 1 replies
  • 6 helpfuls

How to change the workflow domain

I have a domain structure like this (shown in the diagram).Any one know how to move workflow from domain D to domain A ? Or From domain D to domain G ? My environment is prod. so i cannot delete the workflow from one domain and published on second do...

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varunp by Tera Guru
  • 1483 Views
  • 2 replies
  • 0 helpfuls

Resolved! Client Script - OnChange alter display value of same field

Hi All,I have this doubt from sometime now. And there was like 2 situation when this would have been useful. But because I couldn't find a solution, I had to implement a lengthy solution.There are many situations where this would be useful. I'll clas...

balu3 by Kilo Guru
  • 3486 Views
  • 4 replies
  • 1 helpfuls

login with sso - from email

in email script/body when the input is given as ${number} - a link is provided to redirect to the ticket pagein our instance, we have two different types of users with different sso id's (two different compaly)user1 and user2if the same email is sent...

gtk by Mega Sage
  • 1488 Views
  • 3 replies
  • 0 helpfuls

Unique field when there are multiple NULL records

In MySQL and according to database theory, NULL represents an unknown value and therefore multiple rows with null in a 'unique' column cannot violate the uniqueness constraint.   There are databases which work differently (e.g., MS SQLServer) but the...

johnsgp by Mega Expert
  • 5553 Views
  • 5 replies
  • 1 helpfuls

issues with spUtil.recordwatch

I'm trying to use spUtil.recordWatch to update a widget.   My client script looks like this:function($scope, $sce, spUtil, $timeout, $window, spModal, $location, spHRService, $rootScope, nowServer, $http, $uibModal, $mdDialog) {/* widget controller *...

davilu by Mega Sage
  • 2260 Views
  • 6 replies
  • 0 helpfuls

Get rid of domain separation

Hello My instance is domain separated (by groups) and I'd like to get rid of this domain separation as I only need one global domain.I have the list of all domainized tables but even if the documentation explains how to get rid of domain separation, ...

vanessaheux by Tera Contributor
  • 1650 Views
  • 2 replies
  • 0 helpfuls

Resolved! Filter List Field

Hello Community,         I have created a List field on the new_call table and I would like to filter the results shown when clicking the magnifying glass. I cannot get the filter to behave the way that I need and I'm just wondering if I am overlooki...

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Ken83 by Mega Guru
  • 3428 Views
  • 5 replies
  • 1 helpfuls