What are the options for executing code stored in custom tables using the Script field type?I'll give a simple scenario:I have a large (mostly static) JSON payload to submit to Slack. The dynamic data is updated using "macros". Each macro is a si...
Hello,I want to create a report based on the sys_email_log table. I want to group by notification name, so I can get a count of how many times a particular notification is sent/used. I am not able to pick the table from the list of tables in the ...
We have a field on the user table u_employee_id. It is a string field that contains only numbers. It has to have 6 digits even if it is only number 50 - so 000050 for example. The numbering was assigned in a random-ish way by human resources orig...
Hi all, What is the best way to keep track of SOPs in ServiceNow? I have tried to do a high level search in the Community and found "Knowledge Management" and "User Guides" were among the responses to this question. A followup question for this would...
hi I have one field which is not visible on incident form but it is there. based on that field I need to set another field mandatory in my client script. I am guessing I cannot fetch field value using g_form as its not available on the form. Do I nee...
Hi Team, I want to highlight color in the Activity log of the Incident when the Priority changes. In this image I want the side grey bar to be red on Field change(whenever Priority is updated). Or the whole background of this Activity to be red. I h...
Two widget on the same page !!I have requirement to pass one selected incident (number) from (list of record) one widget to another widget so that I can fetch particular incident details using from server call and can populate details on the second w...
Hello All, We have a requirement where we need to integrate Servicenow with Third Party application which is IBM Resilient. IBM Resilient is not publicly accessible, so there are some challenges which we are facing. Since Resilient is not on Public ...
Hi guys I need some assistance form you... I have a chatbot in my portal if i click on a imagebutton it opens a chat window which is an Iframe tag. Now i need to put a cross(X)button to close it .Can anyone help me to acheive this.. Below is my code:...
Hi all, I have two catalog item that uses a variable set, the requirement on this variable set one variable to show two different message - I will need one Catalog item to show this message - g_form.showFieldMsg('asset_in_stock',"... Asset in Stock...
Hi there, I´m interested in integrating Google Analytics with my ServiceNow instance. I have used the following approach to do such integration: Google Analytics on Service Portal However, it seems not working properly. It does not send any data when...
I've created a new page so that Portal users can review our list of Applications. I did so using the Simple List widget and set the instance options as needed. That was all pretty straightforward. However, I have seen that this widget then call...
Hello ServiceNow Gurus, I am creating an inbound action that processes incoming emails which always contain a table. One of the rows is similar to the screenshot below. is it possible to retrieve this value and match the email address to a record ...
We have been putting off creating tests in the ATF and are just getting started after 2 years of customization. 1. Even though you can't create Tests in Studio, Tests can still be created for a specific scope. When you do that, the results are recor...
Hello folks, I'd be grateful if someone could help me figure out a problem I am having. I've got code to grab an attachment from a request item, base64 encode it, send it to a MID server using the ECC queue, base64 decode it, then write it to a file...
