I'm seeing in the Wiki, "Other methods, GlideRecord and g_form.getReference() are also available for retrieving server information. However, these methods are no longer recommended due to their performance impact.". However in my Implementation Boo...
Hi All,Earlier in the wiki, there was a repository page for the glidescript functions with examples of how to use them. But now the same page is being re directed to docs.sevicenow but cant find those functions.Basically, i used to refer that page to...
Want a foolproof plan to guarantee success on your ServiceNow Certification Exam? Well, this isn't it, but it's as close as I can get! I'm not offering any guarantees, but what I can offer is a guide which has been proven successful for both myself a...
For example, I am trying to create multiple modules which query my Call table and filter out certain email recipients, which works just for one email. As soon as I add an OR condition the module shows calls sent to any recipient. I have been able to ...
Hi all,I would like to be able to sort a simple list by the state and created date. At the moment the only sort that has been applied to the data is the sys_created_on in descending order. Would this be possible to do?Please see the attached screen...
Hello,,I'm working on Scheduled imports and I want to execute the scheduled import based on condition, can some one share the sample script to evaluate true or false(below image), I want to write aScript like below (Example condition like for all P1 ...
I've seen plenty of matches and hints on google searches for this but I just can't get this to work on my Helsinki Developer instance using Chrome.I have created a navigation link with a module to open a new Work Order with a single field filled in...
We have very secure environment in our organization. I wanted to check if MID Server Service Account can work without having interactive login on the windows machines.I referred to installation guide and other MID Server configuration manual but it i...
Hello, I am writing a report and I would like to use the condition builder to check if the Caller is a member of a certain group.Table: IncidentCondition: Caller - Is Member Of - GroupnameI know that I probably need to build javascript class to call ...
Hi I want to display Most viewed knowledge Articles from a Knowledge base published with in last two days. I also want to make sure that The list of article which I display user must have access to display those articles. I am not able to achive this...
Currently when incidents are transferred techs sometimes are not putting in any work notes. The receiving group can not tell which group the incident came from because there are no notes.
Hi,I have a issue in one of my instances. Few records in the "Sys_choice " table are deleting automatically without user interaction,I have checked the logs and did find a record in "sys_metadata_delete" table. this is happening for few set of reco...
I would like to create a database view with unique divisions from a table such as this: [dept1 div1 var_adept1 div1 var_bdept1 div2 var_cdept2 div1 var_ddept2 div2 var_edept2 div2 var_fdept2...
I have been tasked with configuring a field in change management to bounce up against black out dates. I know the system currently allows blackout dates, However, you need CI's to be used, and we have not reached that yet. I was wondering if ...
Hi,Is it possible to use "theme" in the service portal and CSS to resize the image in the left upper corner? Example below ServiceNow is the logo. And then use CSS to make it smaller or bigger.Best regards,
