I have a customer whose user cannot see a New button on a related list on the Incident form. However I can see that button when I impersonate that user in DEV, TEST and PROD. This points to a local cache issue of some sort. But the user has cleared h...
Long story short: I have data that needs to make records on multiple tables but it's all given to me in a single excel sheet. Can I make the TM somehow say "Column A" goes to this table, "Column B" to this table and so on?
1. Want to create field of Time format but to hide seconds2. Want to set minute step so user will be able to set only 00,15,30,45 minutesIs there a way to achieve this with setting Dictionary attributes of the field?
Hi there, I am trying to find a way to reuse steps performed for a test (e.g. Impersonate, Open a New Form, Set Field Values, Submit a Form, Open an Existing Record) without copying the whole test into a new one. In our application we have to fill in...
Hello People. Specific group (data_integrity) of users request permissions to edit Phone field on the Location form. However, the Location is not editable for users due to the ACL which allows to edit Location only users with the security_admin rol...
Hi guys, In the Inbound email action in the When to Run conditions I have a few conditions so that the inbound rule will trigger only if the Recipients, To and Copied matches a pattern which is an email address. So if the one sending the email is a...
OK, so I am pretty new to the Service Portal as many are I suppose. I would like to get some help with something that I believed at first to be a very easy thing to accomplish. It could as well be very easy but my head hurts from thinking about a sol...
Hi All, i have following tables created to replicate OOTB user access tables: AS Users (refer to the user table)AS RolesAS Groups I have a table 'Role' created in scoped table and I am using script to map this role to the users table. How can I restr...
Hi, I'm trying to get the fields for any table. The following code snippet works for incident but not for pm_project. Any help is appreciated. var gr = new GlideRecord("incident"); gr.query(); var fields = gr.getFields(); gs.print(fields.size()); Reg...
HI all, I have a requirement where in I need to create a report based on the created date of the incident. I have tried the same but the problem is when I group by created field it is showing like this, Is there a way where we can show the rep...
Is it possible to rename file in target table when copying using GlideSysAttachment API
HI all, I have created a variable set of with the type of variables as check box. Thre were 7 checkbox variables. Now I have created another variable in the same variable set which is text field. Requirement: Now I need to show field only when a ...
I have a custom table, we'll call it table that includes many fields types, including a journal input called comments and another called internal_comments. We have a requirement to lock this down tight, but, via the portal, we want people to see thei...
Hello, I would like to ask for hint of solution over GlideAjax. I have UI Action, which works completely as Client side button and calls GlideAjax. In this Ajax script include is a very time consuming function, from fhich I would like to push some in...
Hi all, Can anyone help me with background script to update all users set to active false except user has role admin & security_admin.
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