How can I archive ServiceNow data to an external storage location?

GowthamV7708594
Tera Contributor

‎05-22-2025 05:13 AM

I'm exploring options for archiving ServiceNow data outside of the platform to an external storage solution or even an external database.

We want to offload large volumes of historical IRM/GRC data without permanently deleting them, and maintain the ability to restore or reference them if needed.

I'm looking for guidance or best practices around:

How to securely export data marked for archival from ServiceNow to external storage

Any integration approaches or middleware tools you've used

Whether this can be done with out-of-box features (e.g., via Flow Designer, IntegrationHub, or Data Export APIs), or if a custom solution is needed

How to maintain referential integrity or metadata with the exported data

Any ServiceNow limitations to watch out for

Has anyone implemented a similar solution or have any documentation or lessons learned to share?

Thanks in advance!

0 Helpfuls
  • 968 Views
4 REPLIES 4

tiagomacul
Giga Sage

‎05-22-2025 06:18 AM - edited ‎05-27-2025 05:32 AM

 

I've been exploring options for archiving ServiceNow data externally, and here are some insights and best practices that might help:

  • Initial Setup: The provides a thorough walkthrough on configuring data archiving, including selecting tables and defining archival rules.

  • Archiving Overview: The details how the archiving application works, moving old records to archive tables to optimize platform performance.

  • Best Practices: suggests archiving data externally to reduce storage costs and improve retrieval efficiency. They also recommend defining a clear data lifecycle management strategy and ensuring synchronization with governance policies.

 

Step 1: Determine what tables to begin archiving

Step 2: Determine when to archive a record

Step 3: Capture current performance metrics

Step 4: Create the archive rule

Step 5: Add a related record

 

 

tiagomacul_1-1747919724460.png

 

 

 

I'm using an external solution that enables secure data storage and recovery, including the ability to retrieve individual records. Feel free to reach out if you'd like more details.


https://www.linkedin.com/in/tiagomacul/

 

By @Giles Lewis 

ServiceNow has built-in archiving capability if your main objective is to improve performance. ServiceNow does NOT offer a solution for archiving to an external database. However, there are a various 3rd party tools and vendors in this space. Here are a few that you should look at:

  • Snow Mirror 
  • Perspectium 
  • Precision Bridge
  • SNDML3 (open source)
 
0 Helpfuls

Giles Lewis
Giga Guru
In response to tiagomacul

‎05-26-2025 12:30 AM

ServiceNow has built-in archiving capability if your main objective is to improve performance. ServiceNow does NOT offer a solution for archiving to an external database. However, there are a various 3rd party tools and vendors in this space. Here are a few that you should look at:

  • Snow Mirror 
  • Perspectium 
  • Precision Bridge
  • SNDML3 (open source)

naren19
Giga Guru
In response to Giles Lewis

‎06-15-2025 03:28 AM

Hi @Giles Lewis,
I would like to know is there any option to import the exported data using this tool.

0 Helpfuls

naren19
Giga Guru
In response to tiagomacul

‎06-12-2025 09:20 AM

Hi @Giles Lewis,
I would like to know is there any option to import the exported data using this tool.

0 Helpfuls