How can i automatically publish an article in a knowledge base

[joaosantos]

I am creating a knowledge article from a business rule but i need to publish it the instant i create it, is this possible?

[Harish KM]

you need to add this to the code

current.workflow_state='published';

current.insert();

[amlanpal]

Hi Santos,

Please navigate to Knowledge Bases and open the required knowledge base in which you want instant publishing of article. Then select the 'Knowledge - Instant Publish' in the 'Publish Workflow' field. That is a OOB workflow available in the instance.

I hope this helps.Please mark correct/helpful based on impact

[joaosantos]

i selected that workflow for a Knowledge Base that i created but it still wants an approval action

[amlanpal]

Hi Santos,

This should work. Please make sure that the Business rule is creating the knowledge under the same Knowledge base in which you have selected 'Knowledge - Instance Publish' in the 'Publish workflow' field.

I hope this helps.Please mark correct/helpful based on impact