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How can I display the full HR Service name in the case view header?

kevinbruneau
Tera Contributor

Hi all,

 

Is there a way to display the full HR Service name in the case view header?

See screenshot below (Taken from the HR Agent Workspace POV)

 

kevinbruneau_0-1714759502615.png

 

Thanks!!

 

Kev

2 REPLIES 2

Sid_Takali
Kilo Patron

HI @kevinbruneau Try to configure in the sys_aw_form_header_list table for your your respective table under UX Header Configuration related list. 

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/configurable... 

https://docs.servicenow.com/bundle/tokyo-platform-user-interface/page/product/customer-service-manag... 

 

Regards,

Siddharam

Hi Siddharam,

 

I can't seem to find it at all, could you provide me with some screenshots/steps?

 

I am on the Washington version

 

Thank you !!

 

Kev