How can I edit the major incident workbench header?

[josenava]

Hello everyone,

Please need your help, how can I edit the major incident workbench header?

In the header you will see created, assigned to, priority and category. I would like to add another field information such as location, CI, etc.

Hope you can help me,

Regards

[Ct111]

Hi,

go through the below link here there is given option of removing few fields , please check if insert is also available like this or not and let me know if it doesn't help.

https://community.servicenow.com/community?id=community_question&sys_id=5037a83fdbde6f002e8c2183ca961983&view_source=searchResult

Mark my ANSWER as CORRECT and HELPFUL if it helped.

[Gunjan Kiratkar]

Hi @josenava 

Did you get any solution on this ? 

If anyone knows about it then please do share the solution.

[Danny Mortensen]

Hey there all, I've been having a look at this recently and it seems that MIM Workbench is now available in the Service Operations workspace and is therefore configurable.
You can now go to the Configurations under the Service Operations Workspace application menu and set it up. When an Incident has been promoted you can then see the Communications, Playbook etc for MIM.
Setting up Major Incident Management in Service Operations Workspace