How can I find all inactive/invalid choice list values (values that show as blue) for a single field?
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06-22-2015 08:57 AM
We have a custom field on the incident table that was originally a string field with no choice list, but now a choice list exists. Is there a way to query this field to return all of the items with invalid values for this field? I would like to create a module under the Incident application menu for itil users to clean up their old incidents with these invalid values.
Thanks

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06-22-2015 09:03 AM
You could just use the filter to do a Field - Is not one of - Select all of the fields. This should work because the only options it wil give you will be legitimate choices. Here's an example using category on incident:
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06-22-2015 09:10 AM
I tried this, but the choice list has grown to 700+ choices. When I try to open an incident form from this list, the page remains blank and never opens the form.