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Hi All,On the Home page, in Global Search, we have 3 options as shown in the image.GlobalService Operations WorkspaceKnowledge Center.I just want the dropdown: Service Operations Workspace and disable the other 2 Global and Knowledge Center.How can i...
Hello EveryoneI have requirement to add excel sheets data in catalog item's mrvsI have two sheets in one excel file add and delete.add sheet has following details:Action RequestDevice TypeDevice NameSerial NumberFQDNAddressAtlasIP Typeaddserverawarep...
Hello all, How is the adoption of Instance Scan going in 2026? Are developers finding it valuable for maintaining quality and governance?Thanks, Carlos Gonzaga
I am really stuck on this and could use some basic, step by step instructions. I'm trying to learn how GraphQL works within UI Builder. I've spent a considerable amount of time trying to learn GraphQL - but I really can't find any basic steps for UI...
Hello All,I am wondering if it is possible to integrate ServiceNow to Bitbucket.Reading some topics, I see it should be possible via REST.Nevertheless, I would like to check the following matters:1. Is it possible the SCRUM module of SNOW in specific...
I'm building a simple portal of sorts that is based on a list of records. Each record will contain a reference field on it and when the user clicks it, I want to open one of the two modals, one if there's any value in that field and a simple "no rec...
Is it possible to set up an email notification to set the importance flag?
Hi Team,There is a requirement where users want to rename the widget name in the overview dashboard in servicenow workspace, can someone help me how to achieve it. regards,Priya
Hi Team,I am facing an issue with a catalog variable behaving as mandatory even though I have not explicitly set it as mandatory anywhere.Scenario:Catalog Item is in Global scopeVariable is in Request Management scopeVariable type is Checkbox“Mandato...
I have a UI Script of type all as following:(function() { if (typeof g_ui_scripts !== 'undefined') return CincValidatorUtils; })(); function CincValidatorUtils() { return { fieldNAValidator: function(g_form, field, fieldValue) { ...
Hi Team,I am using Global variable set into Scoped record producer and it is working as expected.Is it ok to use those in scoped app. Will it cause any issue while moving scoped app to higher instance?Please suggest
We created scoped application in studio then we used form design to create some fields in the scoped table. The fields that I created starts with 'u_' prefix why is that? Shouldn’t have ‘x_’ prefix instead of ‘u_’?Then we created one more field using...
Hi Team,Requirement:Configure ServiceNow so that once a Catalog Task (sc_task) is generated for a specific Catalog Item (sc_cat_item) under a Request Item (RITM), the request cannot be canceled by the Requested For user, their Manager, or the Opened ...
Hello,I have an ask to hide an embedded list onLoad() based off certain fields being populated. I am struggling to hide the embedded list. I have tried 2 different ways to hide the embedded list, but it is still not hiding. Please see below: Method 1...
I have a mail script to add cc to a notification. The script is getting called as I can see it in the logs and right values. When emails are generated I cannot see that in CC column. How can I fix this? This is a scoped application and both notificat...