verification code not receive and the authenticate code not working
verification code not receive and the authenticate code not working https://dev181160.service-now.com/ anyone can help ?
Forum Posts
Unable to audit the Quantity field in alm_consumable table.
I am trying to audit the Quantity field which is column of the parent table alm_asset, but to be checked in alm_consumable table. I have made the audit value to true but still it does not display in the history records if the user consumes a consumab...
Resolved! How to show notification on the parent macroponent
I'm trying to show an error notification on the record page from a contextual sidebar page using "NOW_UXF_PAGE#ADD_NOTIFICATIONS", but the notification appears under the sidebar, not on the main record page.
Check on business calendar fiscal year or year
Hello Community, I need to understand on fiscal year or year of business calendar in schedule entity, Let say I'm selecting business calendar has year and offset has today 04 , for yearly it should be on 04/11/2026. Instead it is showing 05/01/2026An...
playbook for a catalog item process
I'm really struggling to find a nice and easy tutorial / instructions / how to on how to build a playbook for a catalog item.I understand the concept of a playbook I think - ultimately assists with going through a process end to end with instruction...
Flow not triggering anymore, action's definition is missing
I have a flow which seems to have stopped triggering at a specific day. I used to trigger on a case update and worked perfectly, until it didn't.When I test the flow an manually enter a case ID which should have triggered the flow it works fine, but ...
add template in inbound email action
Hi everyone,I'm working on an Inbound Email Action that creates incidents. I want to apply a predefined Incident Template to populate default values like category, urgency, impact, assignment group, etc.script: var incidentGr = new GlideRecord('in...
Resolved! Best practice - remove UI action from extended table
Looking for advice on best practice regarding UI actionsRequirement: Remove 'Add to visual task board' UI action from context menu in a change request.This UI action is defined against the 'task' table. We don't want to remove it from anywhere else. ...
How to Set the “System Events and Jobs Dashboard” as the Home Page
Hello,The System Events and Jobs Dashboard displays counts such as scheduled job errors.Here’s what I would like to achieve:Display for individual usersDisplay for all usersI want to show the number of errors for a specific scheduled job on the home ...
Resolved! How to send email ATF
Hi,I am trying to send an email with the order number to the same user who created the catalog item. Kindly help. RegardsSuman P.
Resolved! Not able to remove priority 5 from incident form
Dear all, As part of requirement I wanted to remove existing priority 5 value from incident table. That value is getting selected based on impact and urgency value 3,3 each. I've updated priority matrix value to update priority to 4 from System Pol...
[Variable Editor] data and g_form not updating after save — deleted variables reappear
SummaryI’m developing a custom Variable Editor widget in Service Portal.When I delete an item (a variable row) and click “Save,” the deletion is correctly reflected in the database.However, after saving, the deleted row reappears in the Variable Edit...
Change Background color of Number field to Yellow when attachment is attached by Requester
Hello All, I got a requirement where the 'Number' field background color should get updated to yellow when attachment is attached by Requester. Could you please help me with your inputs to achieve this scenario. Thanks for looking into this.Thanks,Pu...
Resolved! All the request changed to "Approved" insead of one
Hi All, I am using this below syntax for the approval form the flow. when 1 user is approving the request other user request should go to "No longer require" but insead all of them changed to "Appoved" var approvers = fd_data.flow_var.approvers_list;...
ServiceNow flow designer - State "Presumed Interrupted" for the step [ while getting token of API]
In ServiceNow flow designer, we have a subflow for an integration.In one of the steps for getting API token - we have a state called "Presumed Interrupted"because of this, flow is stucked.How to resolve it?
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