Hi, I want to display a pop-up window from a UI Action using a UI Page to show a list of attachments related to the corresponding record in a drop-down. Using ui_reference, I can display them as a reference icon. Is there any UI Macro available to di...
Hello Guys, I'm Trying to let users with the role's (wm_agent,wm_read,wm_basic) to read the records in the Task table, becouse in the wm_order (work order) table there is a field that comes from the Task Table named 'parent' this is a mandatory fiel...
I have a requirement to set EUR as the default currency for Price-fields (e.g. the Price-fields in Catalog Item forms and Change form). Main location users are working is Finland.Requirement is, that EUR is the default currency and USD an additional ...
Hi Community,I have a notification on sn_hr_core_case that sends to multiple recipients:Subject personRaised bySubject person's ManagerI need to exclude only the Subject person from receiving the notification when:Their HR Profile's Legal Entity coun...
Hi Team! I'm unable to add a declarative form action for Opportunity (sn_opty_mgmt_core_opportunity) despite following steps fromhttps://www.servicenow.com/community/developer-blog/declarative-actions-in-servicenow-the-complete-guide/ba-p/2781607 an...
We have a requirement to enable users to create a Major Incident and Major Incident Candidate directly from Service Operations Workspace by clicking a button, similar to how it is done in Native UI.Currently, in Native UI, we can create a Major Incid...
I'm trying to dynamically create a Request Body in a REST step in a Flow Action to only include certain information when needed.The issue I'm running into is I can't seem to access the Input Variables using fd_data.1. Can you access the Input Variabl...
Hi all,I created a survey and a trigger condition on the Incident table, but I’m not able to see the trigger ID in the Assessment Instance table. However, when I created the same setup for the sc_task table, the trigger appeared correctly. Can someon...
My goal is to increment sys_user information by filing the department of each user through SCIMSCIM is Ok, It´s providing the department , in text to SCIM ETL : Example HR, IT for each user These users already existing in sys_userThese department ...
Thrilled to share a project I've been working on for a customer of mine: a custom UI component for rendering 3D files directly within any UIB page! This wasn't just about building a tool; it was a deep dive into custom component development.I've open...
Hi Community,I’m working on a Flow Designer subflow that handles Contact and Case creation when a new email is received via the email channel in ServiceNow CSM.Here’s the logic: Below condition is evaluated as false, even new contact record is create...
I am new to instance scan check scripts.I want to create an instance scan check script where table is item_option_new if type is not Reference, List Collector, or Lookup Select Box, then variable values for fields reference and reference_qual is empt...
Hi,I integrated 2 instances and able to create new case record from sc_task in other instance but when i am trying to send an attachment I am unable to do.I am receiving an error message "error":{"message":"User not authorized","detail":"User is unau...
I'm looking for the best practice. With ServiceNow being used in many companies, how can one process an email sent by my users to generate a ticket. Use Case:Third Pary vendor uses ServiceNow CSM App. The notify my user about an issue they raised wi...
Is there a way to ensure that only certain Email Client Templates are visible in the SIR Workspace? Associating templates to a table is not granular enough, and using the "Condition" field does not work as expected—templates still appear even when th...
