Hi,I know that OOB whenever you add attachment to a case its being added to the activity as well. Is there any way to delete specifically one record attachment from the activity but not all attachments? I want to remove this from activity but not rem...
Hi Community,I am working on creating a new Scripted REST API for an Ebonding integration in the [Zurich]I noticed that the Default ACLs field is now mandatory, which wasn't the case in previous releases. Could help me to handling this part and provi...
Hi Community, We are working on data archiving in ServiceNow and have a question regarding archiving Conversation Task and Conversation Message records.Currently, we have archive rules in place for Interaction and Interaction Log tables based on cond...
Has anyone Implemented ServiceNow to VMWare Aria Integration. I am looking to get some Insights on the process.
Hi All, I have a requirement to calculate the state of the Sc_task record with respect to the assignment group. For example- A sc_task was assigned to Service desk and they keep it on open state for 2 hours then move it to Data center group and then ...
Hello Team, How to implement the above requirement ?
Hello All, I'm trying to schedule cloud discovery for one account for which credentials are already configured and receiving below error, If anyone is familiar with this do let me know the solution Exception occurred while executing operation Cloud ...
I'm trying to create a reusable test for manager approval in Employee Center. Steps I have included are:Impersonate with reusable input approverrecord query on sysapproval_approver table with conditions state is requested, Approver is reusable input-...
Hello community, Currently my custom application is not using it's own certificates . The ask from client is what we need to do (how/when/where) to have our own certificates for our application/product . I couldn't find any learning details on now le...
Dear Members, I have created the View "Sys_popup" which doesn't have the 'On hold reason' field. My requirement is if the State is not "On Hold" then the View "Sys_popup" should be displayed otherwise "Default" view should be displayed in the incide...
Hi Needs some help understanding the design of the link to Change from Incident. Why is it that when the Change Request and Caused by Change are populated that the Parent doesnt get populated which is the reason there is no related Change on the Inci...
BackgroundServiceNow's Service Portal supports Multi-Row Variable Sets (MRVS) on catalog item pages. Out of the box, each row provides two actions: an edit (pencil) button, and a remove (x) button.In a recent project, we had users who needed to add r...
Hi,I’m facing an issue with dynamically updating a Rich Text Label in RITM and SC Task forms.I am using the g_form.setLabelOf() method to update the label text dynamically. It works as expected in the Service Portal, but it is not working at the RITM...
Hi All. I just took the Application Development Fundamentals (On-Demand) but I did not receive the CAD Exam voucher. Are they offering the Voucher for the CAD exam? Amy help on how to get one? Am I missing some other courses? Kind regards, Celia
I need to build a report for the following:> Show the list of Users who have worked on incidents, problem, change requests in last 60 days(if a user has touched the record, then consider that user has worked.Ex - User might have added comment, work n...
