I'm trying to set up an incident to allow users to redirect to a specific catalog item based on the category selected.
It seems the URL I try to use is not accepted. Redirects me to basically a blank page.
Below is the page I'm trying to redirect to
This is the script for the UI Action Create Service Requests which is based off of the Create Request UI Action. Line 6 is the actual page I want to redirect to.
In addition, would current.description = current.variables.descr work to copy the information entered into the Incident table into this description variable?
Can I obtain a bit more help?
I'm trying to create an if/else statement to open a different window based on the category.
If category is x, openWindow(a), else openWindow(b)
I'm missing something
