Hi all,
In order to provide some appropriate feedback to our customers, we use a resolution field, which is a mandatory field. Recently, we changed the field type from string to a HTML field. The old script isn't working anymore, because on submit, there's always some html tagging in the field, depending on the type of browser.
function onSubmit(){
var button = g_form.getActionName();
var call_state = g_form.getValue('u_call_status');
if (button == 'close_call'&& call_state == '8') {
var closenotes=g_form.getValue('u_call_resolution');
if (closenotes =='') {
alert('Call resolution is mandatory');
return false;
}
}
}
To cover all of the browser options, I added tag values for the closenotes variable. This isn't working either.
Any thoughts how I can solve this?
Greetz, Gerrit
