I've been struggling with this for a while. Occasionally, our asset management group needs to manually enter devices into our CMDB.In order to complete the process, they need to do the following stepsEnter the relevant data in the Hardware screen, wh...
Hi, I have a Modal in the Project Workspace. It mimics the action of the legacy "Create from Library" UI Action and shows a list of Risk Statements from which, a user might want to create a project risk.That modal has it's own List Action called Crea...
Hi,Is it possible to hide a particular role(example Role A) from role table for all users including admins. It should only be visible if the logged in user belongs to XYZ group.I am trying thru ACL's but something is missing and the ACL is locking th...
I have below requirement:As a manager responsible for reviewing impersonation sessions, I need the ability to view all system activities performed by a user while impersonating another user, so that when there is probable cause of misuse of the imper...
Hi,So I have this combination of onChange client script and script includefunction onChange(control, oldValue, newValue, isLoading) { if (isLoading || !newValue) return; var ga = new GlideAjax('AccountSTOChecker'); ga.addParam('sysparm_name'...
I have a user that seems to be in all the correct groups. But when the user goes to read a report they get "Security prevents reading User - no records displayed" i have tried to problem solve this but im at a stop as i cant find what the issue is.
Hi Guys - I have to work on integrating One identity with ServiceNow . I am not sure where to start and changes I need to do at the ServiceNow end. Can someone help me with architecture and steps I need to take do lead a successful integration with ...
Hi community, “I want to know how to apply conditions to a UI Action so that it becomes visible during ATF testing.”thank you.
Hi I am working on ATF, where I have Open a Record in List step, after that step I need sys_id of the record opened in Open a Record for run server side script. I tried var test = steps('sys_id').record_id; stepResult.setOutputMessage(test); Its ...
Hi,I am implementing a new record producer using the table Employee Relations Case [sn_hr_er_case]. Every time I submit the record producer, I get this error:"Read operation on column 'task.short_description' from scope 'Human Resources: Core' was de...
Hello community,I have configured a Change Risk Assessment and it is working correctly. However, I would like to change the colors displayed in this evaluation.Does anyone know where this configuration can be modified?I would really appreciate any gu...
Hi everyone,I’m facing an issue with the Virtual Agent API greetings I have two Virtual Agent bots:one for ITone for HREach bot is configured for a different portal, and each one has its own Greeting topic configured.When users access the Virtual Age...
What Is ServiceNow ATF & Why Manual Testing Is Failing EnterprisesServiceNow Automated Test Framework (ATF) is a native testing capability designed to help enterprises validate platform functionality through repeatable, automated tests. ATF allows te...
In Flow Designer, it appears that you cannot use the ${URI} parameter to create a dynamic link to the RITM in a Send Email action. I came across a similar thread, but like with a lot of posts on this site, the links to earlier versions are pretty mu...
I was working on a new script and was doing some debugging and came across this warning in my console for a userPref called glide.ui.accessibility.show_truncated_text. Can anyone tell me how to use it. There are a lot of times that it would be useful...
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