Hello Team, I am trying to post comments via script in scoped application but in the activity stream it is showing as Logged in User i wanted to show it as system i cant use setJournalEntry() method in scoped application script How to achieve this
When the change state changes to Closed, both the Follow and Discuss buttons should be hidden from the change form. These actions should not be available once the change is closed.Thank you.
Hi, Can some one post link for CAD-Delta for Yokohoma Release exam ? Is it available ?
Hello there.I have generated a bunch of reports, and a Dashboard to present the reports.Most of the reports are generated with the Filter condition "Created", specified with "On" "This year".Is there a way to change the conditions directly on the das...
Hello All, I am novice to Subscription Management, Any help on this would be appreciated.We have "30" purchases license for "IT Service Management Standard" and we allocated 27 out of 30 to users. When I see it on Subscription management it looks lik...
Hi everyone,I’m encountering an issue with a Catalog Client Script that runs on a portal form. The script is the following:function onChange(control, oldValue, newValue, isLoading) {if (isLoading) {return;}var wl_array = g_form.getValue('watch_list')...
Hi all,We have been working for a global website where anyone can come and make tickets and attach any attachment so we have some concerns about attachment api from SN. like we have given simple restapi for attachment table but when infosec(security ...
Hello all, I'm running a script to execute a subflow and make use of the output (actually as part of a function in a scripted REST API). I'm using the standard method to run the subflow synchronously (in the foreground) to wait for the output. Here's...
Hello all, I need to create an instance scan check that checks to see if a flow contains stages. I have done something similar to check for hard coded assignment groups in flows by querying the sys_hub_action_instance_v2 table. I know there is a sys_...
Hi everyone,I currently have an integration set up between ServiceNow and Asana, which imports all users that have an active subscription in Asana. However, I’m facing an issue with the license count and missing data.The client reports that they have...
Hi Members, I have a requirement of providing limited "admin" role to specific users in production environment, similar to what we have for security_admin role, i.e. when a user clicks on "Elevate Role" from the profile dropdown options, a pop-up win...
How to change homepage for a specific user as user does not want dashboards in his homepage
Hello everyone,In Playbook questionnaire-type activities, the answers are only saved when submitting (clicking SUBMIT), which completes the activity.Is there any way to save/keep the answers even without submitting?(the idea is to allow answer some q...
Happy Friday guys We just reverted the OOTB MetricInstance script include to the base version because a previous developer edited it, causing the Start column timestamp in the OOTB Incident State Duration to be the same as the ticket's creation date....
Hi,We are trying to update account expiration date for an user in Local LDAP AD through MID Server.Tried with a subflow and creating record through ecc_queue and calling a custom powershell script. However we are not able to pass two variable from th...
