Need to create Orphan Rules for tables -- Computers, Handhelds, Printers, IP Switches where CI has no relationships. For Windows Servers where CI does not have any "Hosts" or "Runs" relationshipsUnable to find these appropriate relationship condition...
In case of any Rejection, all remaining approvals should move to "Not required"We have created a flow that generates approvals based on a variable:If the fulfiller selects one approval required and type = Individual, the system sends approval to one ...
Hi everyone, In the Digital Product Release (DPR) tool, we have multiple enhancement requirements to display related record data in different sections — such as Incidents, Tasks, and Change Requests.Incidents List: If a Change has any Incidents under...
Hello, I correctly installed the Spoke Generator, I have admin roles, but Workflow studio does not show the Spoke Tab. I have the lates release of Zurich Version in my instance. How can I activate the Spoke Tab? Thanks!
Hello all, We have a single page app hosted on a ServiceNow instance and the customer wants to implement multi-factor authentication. Thanks to the documentation, I was able to set it up quite easily and I have tested it out and it is worki...
verification code not receive and the authenticate code not working https://dev181160.service-now.com/ anyone can help ?
I am trying to audit the Quantity field which is column of the parent table alm_asset, but to be checked in alm_consumable table. I have made the audit value to true but still it does not display in the history records if the user consumes a consumab...
I'm trying to show an error notification on the record page from a contextual sidebar page using "NOW_UXF_PAGE#ADD_NOTIFICATIONS", but the notification appears under the sidebar, not on the main record page.
Hello Community, I need to understand on fiscal year or year of business calendar in schedule entity, Let say I'm selecting business calendar has year and offset has today 04 , for yearly it should be on 04/11/2026. Instead it is showing 05/01/2026An...
I'm really struggling to find a nice and easy tutorial / instructions / how to on how to build a playbook for a catalog item.I understand the concept of a playbook I think - ultimately assists with going through a process end to end with instruction...
I have a flow which seems to have stopped triggering at a specific day. I used to trigger on a case update and worked perfectly, until it didn't.When I test the flow an manually enter a case ID which should have triggered the flow it works fine, but ...
Hi everyone,I'm working on an Inbound Email Action that creates incidents. I want to apply a predefined Incident Template to populate default values like category, urgency, impact, assignment group, etc.script: var incidentGr = new GlideRecord('in...
Looking for advice on best practice regarding UI actionsRequirement: Remove 'Add to visual task board' UI action from context menu in a change request.This UI action is defined against the 'task' table. We don't want to remove it from anywhere else. ...
Hello,The System Events and Jobs Dashboard displays counts such as scheduled job errors.Here’s what I would like to achieve:Display for individual usersDisplay for all usersI want to show the number of errors for a specific scheduled job on the home ...
Hi,I am trying to send an email with the order number to the same user who created the catalog item. Kindly help. RegardsSuman P.
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