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Developer Site Login Error and Loss of PDI

1. Developer Site Login Error I am currently unable to log into the ServiceNow Developer Site developer.servicenow.com . After entering my verification code, I am redirected to a "Now Support" error page stating: "Sorry, you can't login with this Ser...

yangordon by Tera Contributor
  • 1465 Views
  • 12 replies
  • 0 helpfuls

Resolved! Quick messages for multiple groups?

Currently there are some quick messages that several groups need to use. Is there a way, other than recreating the messages for each group to allow all the groups to see and use them? In the system it looks like you can only assign one group as this ...

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Community Alums by Community Alums  
  • 3594 Views
  • 6 replies
  • 3 helpfuls

View KB article to public

I followed these steps to make a KB article to be visible for users who don't have ServiceNow access.But still getting the access rights error. what could be the reason?   Please go to knowledge base and create a new kb base for public use. this way ...

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Auto populate contact_type

The user submitted an incident where the mandatory fields were not filled. Within 7 seconds, a second incident was automatically created with complete and correct details. It was observed that in the first incident, the Contact Type field did not aut...

radhamanchi by Tera Contributor
  • 388 Views
  • 4 replies
  • 0 helpfuls

Resolved! Add an "Add and Stay" button to an MRVS modal

Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...

NeoOndaro by Tera Contributor
  • 716 Views
  • 5 replies
  • 0 helpfuls

MIM Duration back end value access

Hi team,I am trying to fetch the MIM workbench  Duration back end value.I have searched the table name sn_major_incident  table i am unable to find the table name.I am trying to call this value in ITC email template.Please let me know    ThanksMounik...

Mounika B1 by Tera Contributor
  • 235 Views
  • 1 replies
  • 0 helpfuls