I got a question that if it is possible to dynamically change the display name of the list header in workspace.For example, the screenshot above has State field and the value contains Successful and Failed. When I filter Successful, the header Vulner...
Hi All, I have the below requirements for certain child classes of DB Instance:For the existing duplicates, check if there are any records having same name, version and related child, then retire the older records if not already. Also copy the field ...
Hi,I have 4 string variables and 4 reference variables in a variable set.So If i tag this variable set to a record producer, 1. Based on the requested for or subject person depends on the record producer, it should auto populate values from the user ...
Issue: I am investigating an issue with Management approval generation where a user can belong to multiple groups that are all configured as required approver groups. During approval creation, only one user approval record is generated, and approving...
I'm trying to post a question, but it's being blocked as Spam. I'm not sure why. I have not written anything that would be spam.It is just a question.I hope someone can help this situation soon.
Hi All,How do I create a Dashboard Report on the detailed audit trail of user roles, including the role ID assigned to each user, who added or removed the role, and the corresponding timestamps. Thanks!
Hello Folks, Could someone direct me to the steps for preventing the "Skip" button from being grouped under the overflow menu ("...")? I attempted to override this by assigning a custom action, but it was unsuccessful—I couldn’t implement it. Thanks
Hi,We have a requirement to customize ServiceBuilder UI. Example: I would like to have Manage Service Offering tab similar to Create Business Service and Create Technical Service Can someone please help from where can we modify the UI? Thanks in ad...
I have a variable set of 2 Columns wide, alternating sides to which I want to add a tooltip or info message near the title of variable set (Entity Information Section). I cannot add new lable field as it disturbs the existing 2 column structure and e...
Hi community,I have a business requirement in which I need to click a UI macro through ATFI've added steps Assert a text on PageClick component (custom UI)unable to retrieve UI macro Regards Pranjal
Hi everyone,I recently passed both the CSA and CAD exams. I’ve been applying for ServiceNow-related jobs here in the Philippines, but so far I haven’t had much luck getting into the field. Because of that, I’m thinking of taking around two months off...
When an end user requests to connect with a live agent, the chat request is successfully received by the agent in SOW. The agent can accept the request and, after acceptance, both the Interaction record and the chat window briefly appear. However,...
Hi Team,I have to add contextual search(context searching from knowledge and catalog item) for catalog item variable. Yes, we can easily do it for record producer but how can we set up for catalog item variables?I tried creating variable of custom v...
Hi,I'm new to the PDI, so in the end had someone more experienced have a look for me. When I created a new instance using the Australia version, I did not get any menu options appearing for change management. You could search for and modify change ti...
Hi all, When you have a form in Service Portal with a reference variable, whenever you click the (i) icon next to the field, you get a preview of the record. I don't want anyone to be able to edit what appears in the record preview, not even admin.Ho...
