How can I reset my admin password?

Tomi Corigliano
Kilo Sage

I cannot reset my admin password

1 ACCEPTED SOLUTION

Shakeel Shaik
Giga Sage
Giga Sage

Hi @Tomi Corigliano ,

 

If you want to reset your password for PDI.

1. Go to https://developer.servicenow.com/dev.do.

2. Click on Manage password as shown in image

In Manage Instance password, You will find both user name and password.

 

If my response is helpful, then Please mark it as Correct Answer/Helpful.

Please check and let us know.

Thanks 🙂

Shakeel Shaik.

 

Thanks,
Shakeel Shaik 🙂

View solution in original post

3 REPLIES 3

Sebastian L
Mega Sage

I presume it is for your developer instance. 

On developer.service-now.com you can find your instance info by clicking on your profile after login 

and then click "Manage instance password" . 

 

If it is in a customer instance, you need to login to https://support.servicenow.com/now and there you can search for resetting admin password. 

 


Best regards,
Sebastian Laursen

Harish KM
Kilo Patron
Kilo Patron

Hi assuming it is PDI instance. Log in to developer instance and click on your profile--instance passoword

Refer attached screenshot

Regards
Harish

Shakeel Shaik
Giga Sage
Giga Sage

Hi @Tomi Corigliano ,

 

If you want to reset your password for PDI.

1. Go to https://developer.servicenow.com/dev.do.

2. Click on Manage password as shown in image

In Manage Instance password, You will find both user name and password.

 

If my response is helpful, then Please mark it as Correct Answer/Helpful.

Please check and let us know.

Thanks 🙂

Shakeel Shaik.

 

Thanks,
Shakeel Shaik 🙂