how can I set Normal change request to use workflow and not flow designer

Alon Grod
Tera Expert

How can I set the Normal Change Request to use Specific Workflow and not the flow designer. 
In the Change request from of type Normal, I can only see 'Show Flow' and not 'show workflow'. I want that the process engine will be a specific workflow that I created. How can I set that?

 

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Alon Grod 

 

How you are raising a change? is it via model or legacy?

 

If model then default will be Flow only.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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@Dr Atul G- LNG using Model. How can I change it to workflow instead of flow? my flow is read only...

Hi @Alon Grod 

 

Check this property mate. If by changing the properties it works then good else it is some deep script only.

 

 

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*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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