How can I set reference field with sys_id?

[richgk]

I have the following code:

var gr = new GlideRecord('new_call');

gr.addQuery('transferred_to',current.request); // we're looking for the original CALL

gr.query();                               // perform the query

// If the call that was transferred to this request task was found

if (gr.getRowCount() == 1) {

      while (gr.next()){

              gs.log('>> RGK <<' + gr.number);

              gs.log('>> RGK <<' + gr.sys_id);

              current.u_call_number = gr.sys_id;

      }

}

Which produces the following output:

Information       >> RGK <<CALL0004026

Information       >> RGK <<f87c10b4dba083402d4dfb041d9619e4

The field on the current form named u_call_number is a reference to a call (new_call table), but when setting this field to be the sys_id the form does not display anything. The 2nd line in the log output looks to be the sys_id for the CALL so what can be wrong?

Thanks,

Rich.

[richgk]

Just made that change and it now updates the field properly when the form loads so that's good. Thanks again.