How can i sync field value in form and list?

Ankit Kumar6
Tera Contributor

‎06-20-2024 05:53 AM

Hi Team 

 

I wrote a display business rule which is updating "Em Status" to Active when "state" is Resolved and "Type of EM" is Renew.

AnkitKumar6_0-1718887807087.png

But the problem is when Em Status value updated, it is not showing same value in list page.

AnkitKumar6_1-1718887935350.png

How can i fix this , please help me.

Thanks

Ankit

 

 

 

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Zach Koch
Giga Sage
Giga Sage

‎06-20-2024 06:55 AM - edited ‎06-20-2024 06:55 AM

Why are you using a onDisplay business rule to update information? Traditionally that isn't what should be used to update information. Also, can you confirm that the field you see on the form, and the field you see on the list are the same field, and not dot walked or a user created field with the same label? Lastly, can you post a screenshot of your Business rule?

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
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