How can I test a push notification?

sruthivarghese
Tera Contributor

I created a push notification. I need to know how I can test it to know whether it works or not.

5 REPLIES 5

Aakash Shah4
Tera Guru

Check if this helps



Push notification not sending


Karthik Reddy T
Kilo Sage

Hello Sruthi,



Refer the below links may helpful to you.



Push notification not sending


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

corina
ServiceNow Employee
ServiceNow Employee

Hello Sruthi.





You can see if you have message sin this table: sys_push_notification and if yes what is their status.


tony_barratt
ServiceNow Employee
ServiceNow Employee

Hi Sruthi,


You should add your new notification to the default registration (on "push applications" there is a tab for the related list.)


Also log into the instance from the ServiceNow mobile app. (this initializes the device for getting push notifications)



Bear in mind   the ServiceNow mobile app should not be in the foreground when an instance sends it a push notification - it does not display them.


Put the app in the background or close it - then trigger the notification to test it.



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