How can I test a push notification?
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‎08-24-2017 02:47 AM
I created a push notification. I need to know how I can test it to know whether it works or not.
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‎08-24-2017 02:50 AM

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‎08-24-2017 02:50 AM
Hello Sruthi,
Refer the below links may helpful to you.
ServiceNow Commnunity MVP -2018 class.
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‎08-24-2017 03:12 AM
Hello Sruthi.
You can see if you have message sin this table: sys_push_notification and if yes what is their status.
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‎08-24-2017 03:33 AM
Hi Sruthi,
You should add your new notification to the default registration (on "push applications" there is a tab for the related list.)
Also log into the instance from the ServiceNow mobile app. (this initializes the device for getting push notifications)
Bear in mind the ServiceNow mobile app should not be in the foreground when an instance sends it a push notification - it does not display them.
Put the app in the background or close it - then trigger the notification to test it.
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