How can I turn off and turn the instance back on?

rbharadwaj
Kilo Explorer

‎02-03-2020 10:01 AM

How can I turn off and turn the instance back on?

 

I added a variable for increasing the timeout from 30 seconds to a few minutes on the rest messages. 

I read that you need to turn off and turn on the instance for the change to take effect. 

How do I turn it off I only see the following options. 

find_real_file.png

 

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joel_ruiz1
Tera Expert

‎02-03-2020 03:32 PM

In the application filter type cache.do and enter that that will clear a lot of the saved settings. This simulates turning it "off and back on" and might do the trick!

Best of luck! Mark answer as Helpful or Correct if it worked please!

Thanks.

-Joel R.

Community Alums
Not applicable

‎02-03-2020 04:26 PM

You cannot reboot cloud instances yourself unfortunately, demo box aside, if you needed to reboot an instance you would have to log a HI request to have ServiceNow staff reboot it for you.

 

Please mark correct ✅ if this solves your issue and helpful 👍 if it has assisted you.

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Shane2
Giga Contributor

‎02-03-2020 07:54 PM

Would allowing the instance to go to sleep have the same affect as rebooting?

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Community Alums
Not applicable
In response to Shane2

‎02-03-2020 09:33 PM

I'd say thats more likely to be a suspended state, rather than a reboot.

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