How can I use translated Survey?

[teomas1]

Hi,

I translated Survey Wizard on few languages: Finnish, Polish etc. If I close the incident as a user with default Finnish language, the email notification generated by task.send_survey event contains the url to the Finnish survey.   sysparm_survey= "Finnish name" If I click on the link, english survey displays.

I changed "survey_take" ui page. I added this code:

<j:set var='jvar_language' value='${RP.getParameterValue("lang")}' />

                                              if (jelly.jvar_language == "en"){

                                                        gs.getUser().setPreference("user.language","en");

                                                        gs.log(">>>DEBUG lang en");}

                                              if (jelly.jvar_language == "fi"){

                                                        gs.getUser().setPreference("user.language","fi");

                                                        gs.log(">>>DEBUG lang fi");}

                                              if (jelly.jvar_language == "pl"){

                                                        gs.getUser().setPreference("user.language","pl");

                                                          gs.log(">>>DEBUG lang pl");}

                                              if (jelly.jvar_language == "no"){

                                                        gs.getUser().setPreference("user.language","no");

                                                          gs.log(">>>DEBUG lang no");}

I added this parameter to the survey, but it didn't help.

https://xxx.service-now.com/nav_to.do?uri=survey_take.do?sysparm_survey=Customer%20Satisfaction%20Su...%26sysparm_lang=fi

Any idea how can I fix it?

Magda

[maheswari1]

Hi,

Can you tell me how to translate a survey from language to another language.I want to translate my survey from English to Spanish and Portuguese.

Thanks in advance.

[teomas1]

Hi,

you have to enable translation.

Translating an Instance - ServiceNow Wiki Step 1,Step 2, step 3.

Then set the language to Spanish

Open record with survey and modify the questions: Replace english version by spanish.