In Agent WorkSpace - NewYork Instance,
Please review the following image, We have created the new table "call Information" in the ServiceNow. Now, we would like to display the call information details as a new tab that seems like a "user's interaction and related tasks". Here how can we add the new tab? Please suggest to us. Thanks!
You can achieve this by going to the incident form itself, changing the view to Workspace and then adding a related list to the view.
Steps Below:
