how can we link contracts to CI

[Chaitanya Redd1]

Hello Team,

I need help how to set correct ci for contracts. Please help me with the steps.

Thanks,

Chaitanya

[Pooja Devkar · Accepted solution]

Hello Chaitanya,

SN provides a relationship table between Contracts and CI's - "ast_contract_instance". Rather than update the cmdb_rel_ci table (which is intended for CI to CI relationships and I wouldn't recommend updating this table), I'd leverage the "ast_contract_instance" table. (See below)

These relationships are also available as a Related List at the bottom on the Contracts page and can be reported on etc.

Before you begin

Role required: contract_manager or admin

Procedure

1. Navigate to Contract Management > Contract > All.
2. Select a contract.
3. (Optional) In the Contract used by related list, click New to create a new configuration item.
4. In the Contract used by related list, click Edit.
5. In the Collection configuration items list on the left, double-click a configuration item name.
   The item is added to the Contract used by List on the right.
6. Click Save.

Please refer below links for more details.

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/contract-management/ta...

https://community.servicenow.com/community?id=community_question&sys_id=f85ffe69db58dbc01dcaf3231f96...

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/contract-management/ta...

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/asset-management/conce...

Kindly mark my answer correct & helpful; if it's useful to you.

Thanks & Regards,

Pooja Devkar

DxSherpa Technologies Pvt. Ltd

[Chaitanya Redd1]

Thanks pooja.