How can we replicate Asset Action Swap CI functionality of Incident to Catalog Task?

VIKAS45
Tera Guru

‎10-26-2023 01:50 PM

How can we replicate Asset Action Swap CI functionality of Incident to Catalog Task?

 

We can see Affected CI Tab having Asset Action Swap CI functionality of Incident Table.

 

Can we replicate the same for Catalog Task?

0 Helpfuls
  • 617 Views
4 REPLIES 4

VIKAS45
Tera Guru

‎10-29-2023 10:20 PM - edited ‎02-28-2024 09:39 AM

How can we replicate Asset Action Swap CI functionality of Incident to Catalog Task?

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-manageme...

 

We can see Affected CI Tab having Asset Action Swap CI functionality of Incident Table.

 

Can we replicate the same for Catalog Task?

0 Helpfuls

VIKAS45
Tera Guru

‎12-07-2023 03:14 AM

How can we replicate Asset Action Swap CI functionality of Incident to Catalog Task?

 

We can see Affected CI Tab having Asset Action Swap CI functionality of Incident Table.

 

Can we replicate the same for Catalog Task?

0 Helpfuls

AshishKM
Kilo Patron
Kilo Patron
In response to VIKAS45

‎12-07-2023 08:27 PM

Hi @VIKAS45 ,

 

Please share some reference along with screenshot of related page.

 

-Thanks,

 

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
0 Helpfuls

VIKAS45
Tera Guru
In response to AshishKM

‎02-28-2024 09:15 AM

https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-manageme...

 

HAM Pro Swap CI is available for Incidents. Can we make it available for Catalog Tasks?

0 Helpfuls