How can we sent approval emails to shared mailbox ?

PGhate
Tera Guru

‎02-16-2021 09:53 PM

Hello All,

We have 2 step approval process on Requested item so after the 1st approval 2nd group approval is generated. Now the requirement is to have approval emails sent out to shared mailbox and they wish to retire the group. How can we sent approvals to shared mailbox?

 

Thanks in advance

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Harika Bhupathi
Giga Guru

‎02-16-2021 10:08 PM

Hi @PGhate 

 

Check the below link , it might help you

https://community.servicenow.com/community?id=community_question&sys_id=908dad85db0e7f04a39a0b55ca9619a0

 

Please mark my answer as correct/helpful, if applicable