How can we set up a static/default list view for all users in the CSM portal case view?

KartikM49574975 · 3 weeks ago

Hello All

How can we configure a default/static list view for the Case list in the CSM Portal so that all users see the same fields and column layout? We would like a consistent view across all users regardless of individual preferences.

Thank you.

glideFather · 3 weeks ago

ahoy @KartikM49574975,

and the users don't see it already? could you possibly explain what's the issue?

Is this related to the widget showing the records? the columns are same for all, no? if not, share details on roles or other differences in the pattern

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