How can we translate CI information like model, manufacturer[discovered from discovery/Data Load] from different Languages(Chinese, Spanish etc) into English?

[Aanchal Mehndi1]

How can we translate CI information like model, manufacturer[discovered from discovery/Data Load] from different Languages(Chinese, Spanish etc) into English?

[Rajesh Mushke]

Hello aanchal

Please do activate below plugins:

Activate a language

By default, the language supported by the platform is American English. You can activate other supported languages if you have the admin role.

About this task

The following plugins are currently available:

• I18N: Brazilian Portuguese Translations
• I18N: Czech Translations
• I18N: Dutch Translations
• I18N: Finnish Translations
• I18N: French Canada Translations
• I18N: French Translations
• I18N: German Translations
• I18N: Hebrew Translations
• I18N: Hungarian Translations
• I18N: Italian Translations
• I18N: Japanese Translations
• I18N: Korean Translations (deprecated)
• I18N: Polish Translations
• I18N: Portuguese Translations
• I18N: Russian Translations
• I18N: Simplified Chinese Translations
• I18N: Spanish Translations
• I18N: Thai Translations
• I18N: Traditional Chinese Translations
• I18N: Turkish Translations

In addition, the I18N: Internationalization plugin provides the elements necessary for translating an instance without any translation preloaded. This plugin is useful for translating an instance to a language other than those listed above. For more information on using the I18N: Internationalization plugin to translate an instance, see Translate an instance.

Note: Activating internationalization plugins for any of the available languages automatically activates the I18N: Knowledge Management Internationalization Plugin v2 plugin (com.glideapp.knowledge.i18n2).
Use the following steps to activate the desired language plugins.

Procedure

1. Navigate to System Definition > Plugins.
2. Find and click the plugin name.
3. On the System Plugin form, review the plugin details and then click the Activate/Upgrade related link.If the plugin depends on other plugins, these plugins are listed along with their activation status.If the plugin has optional features that are not functional because other plugins are inactive, those plugins are listed. A warning states that some files are not installed. If you want the optional features to be installed, cancel this activation, activate the necessary plugins, and then return to activating the plugin.
4. (Optional) If available, select the Load demo data check box.Some plugins include demo data—sample records that are designed to illustrate plugin features for common use cases. Loading demo data is a good policy when you first activate the plugin on a development or test instance.You can also load demo data after the plugin is activated by clicking the Load Demo Data Only related link on the System Plugin form.
5. Click Activate.

Please Refer :

Activate a language

Translate the content of a translated text field

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/localization/concept...

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/localization/concept...

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/localization/concept...

[servicenowforyo]

Activating this plugin doesn't enforce the CI which are already present in other languages to change in English language

You can activate the plugin in personal demo instance and check

Create couple of CI in other languages if not present OOB

Any other solution to this ?

[Rajesh Mushke]

Hello Piyuh,

You can set an instance's language by going to System properties> System Localization > Default language for the system.

However if you need a support in translation then you can go to Plugins > |18N: Simplified Chinese Tanslations or |18N: Traditional Chinese Tanslations.

Keep in mind that when a user logs in, the language of the session is determined by checking below steps in given order

1. If the language selection at login is enabled, that language is used.
2. If not, the language preference selected using the language picker in the header bar is used.
3. If not, the user's language setting in the User [sys_user] table is used.
4. If none of the above are true, the system default language is used.

You can add the translations if you go to the application system localization

if you don't find this application in your Application Navigator then you will have to activate the plugin-I18N: Internationalization

Please follow the below procedure, Remember one thing before doing all this things, you have to activate the below plugins

• I18N: Spanish Translations
• I18N: Traditional Chinese Translations
• I18N: Simplified Chinese Translations

Administer translated text fields

There is a slight performance penalty associated with changing a normal HTML or text field into a translated HTML or text field. It is best only to use translated fields if the translated capability is required.

English language text is stored in the master table, but the values of other are stored in the sys_translated_text table. Each translated field on every row has one or more entries in the sys_translated_text, one per language for which ServiceNow provides a translation.

Key Fields in the Translated Text [sys_translated_text] Table:

• tablename -- the table to which this translation belongs, e.g., problem
• fieldname -- the field to which this translation belongs, e.g., workaround
• documentkey -- the sys_id of the row to which this translation belongs, e.g., the sys_id of PRB00008
• language -- the two character ISO language code to which this translation belongs

Refer :

Administer translated text fields

Translate the content of a translated text field https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/localization/concept...

https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/administer/localization/concept...

Use translated text