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How can you modify the list layout for a reference field in the Service Portal ?

snyderd
Tera Guru

I have a catalog item that I have modified the list layout in the classic ui to display several fields for each table entry when the magnifying glass is selected for a reference type variable. I would like these to be displayed when the making a selection for the same variable on the Service Portal.  Is this possible in the Service Portal?

1 ACCEPTED SOLUTION

snyderd
Tera Guru

I opened a ticket with hi and they supplied this link to the community site that corrected the issue.

https://community.servicenow.com/community?id=community_question&sys_id=b53687a1db1cdbc01dcaf3231f96...

 

I modified the Attributes field of the Catalog item variable as follows:

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=column_name;column_name;column_name

View solution in original post

6 REPLIES 6

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,


Is inherits the Default view when you click the magnifying glass on the Reference field on Portal.

Thanks,
Ashutosh

snyderd
Tera Guru

I opened a ticket with hi and they supplied this link to the community site that corrected the issue.

https://community.servicenow.com/community?id=community_question&sys_id=b53687a1db1cdbc01dcaf3231f96...

 

I modified the Attributes field of the Catalog item variable as follows:

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=column_name;column_name;column_name