how Change OOTB VATopicsHelper Script Include to Show sc_req_item instead of sc_request

[Meghana3]

Hi All,

We have a requirement to display the RITM number instead of the Request number in the VA open tickets list. Tried changing the table name in the VATopicsHelper Script Include , but still it is not working. Any help here is much appreciated. 

[Iraj Shaikh]

Hi @Meghana3 

Please refer the community post below
https://www.servicenow.com/community/developer-forum/change-ootb-vatopicshelper-script-include-to-sh...

Please mark this response as correct or helpful if it assisted you with your question.

[Meghana3]

Hi Iraj,

Tried the same but it is still not working