How change Tasks are dependent on one another ?

Gaurav Kumar15
Giga Guru

When I submit a change request, 4 tasks from the workflow gets created on that change request. And that 4 tasks(Planning task, Build task, Test task, Implementation task ) are dependent on one another, i.e. initially Planning Task is in "Open" state and rest all the tasks are in "Pending" state. So when we change the state pf "Planning task" to "closed complete", the build task comes in "Open" state. I want to customize this task dependency, could anyone please guide me from where i can achieve this ?

Thanks,

Gaurav

6 REPLIES 6

matt_wilkofsky
ServiceNow Employee
ServiceNow Employee

Additionally - you can set the Values of those Change Tasks to be whatever you want.



For example, if you did not want the Build Task to be open - but still have a state of Pending set the state in the values (or any other field):


Ctask.png


Thanks matt.wilkofsy