How do I access "origemail" in Inbound email action flow?
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10-13-2023 07:55 AM
I am trying to use Inbound email flow instead of Inbound email actions. To be honest I am really struggling with finding right information.
I need to use email.origemail in my flow but can't find it. For example, I tried:
fd_data.trigger.inbound_email.origemail
but no luck. I also tried to look into the headers, again no luck from the flow.
Any idea? Thanks

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10-13-2023 10:26 AM
Hi @Shahid4 ,
You can use from address as below if it works in your case (Use if condition after inbond trigger to access email variables)
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-13-2023 12:24 PM
Thanks for the reply. Yes, I already checked that.
I have a scenario where the email.from may not be the same as origemail in which case I need to check if they are same or different. I don't understand why this is available in the inbound actions but not in the flow!
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07-11-2025 08:45 AM
Can you please try this
fd_data.trigger.email.origemail
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07-25-2025 02:04 AM
Hi All,
i tried fd_data.trigger.inbound_email.origemail it is not working coming as undefined, any idea/solution.
Thanks in advance