How do I add 'assigned_to' field on all server tables in SOW

[Dk nov]

Hello All,

How do I add or make visible already available 'Assiged_to' field on all extended server table in Service Operation workspace.

Note - Assigned_to field is already available on default view of all server table but not in SOW view.

How do I make it visible on all extended table of sever which is more than 100 tables in SOW view/CMDB Workspace?

Thanks in advance.

[kaushal_snow]

Hi @Dk nov ,

You can use shared form configurations at the parent level...

Navigate in your instance to Workspace Experience → Form Templates (or, depending on your version, locate the CMDB Workspace configurations).

Edit the base form template for the cmdb_ci table and simply add the Assigned to field.

Since this template serves as the base, the change will automatically inherit down through all server CI classes no need to individually edit each table.

I have used this and felt this approach as efficient and more scalable.

If there's a need to exclude Assigned to from specific CI classes, you can always create custom templates for those classes only....

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[Dk nov]

@kaushal_snow  - what should be the next step if I can't find Form Template?