How do I add phone icon on a field on Service Operation Workspace?

Dhara1
Tera Expert

Hello All,

 

I want to add phone icon on Business phone field on Interaction & Incident form on Service Operation Workspace. 

 

I am attaching a screenshot of Workspace. Same configuration I want to build for SOW.

The way it's build on Workspace is Workspace > Actions & Components > Field Decorators. I tried to configure the same way for Sow but didn't get success. 

Dhara1_0-1705611131132.png

 

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

Hi @Dhara1 

you already gave the answer. If you want us to help you should provide the steps you have performed and where you are stuck.

Maik

 Hi @Maik Skoddow 

I have attached the screenshot of steps I have configured for phone icon in SOW.  Not sure what needs to change here or missing some other configuration too!

 

Thanks,

Dhara

 

Action Assignmnet.PNGAction Payload definition.PNG