How do I add survey widget on csm portal navigation menu?

Sid_Takali
Kilo Patron
Kilo Patron

Hi Team,

I have a requirement where I need to add a survey widget on a csm portal navigation menu. like below image how do I add? 

SiddharamTakali_0-1700474512455.png

Thanks

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Sid_Takali 

check this link

Service Portal Header Menu count

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Sid_Takali 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar as per the community reference I have Activated the Surveys Menu Item please see below screenshot 

SiddharamTakali_0-1700499886295.png

but Survey menu item is not reflected no CSM Portal navigation menu. Is there anything I'm missing?

SiddharamTakali_1-1700499977121.png

Thanks

 

Utpal Dutta
Tera Guru

Hi there,

You can create a menu item under Menu header to show a new menu item on your portal. To do so follow below steps:

 

  1. Navigate to Service Portal > Portals
  2. Open your portal record like sp.
  3. Open main menu reference record.
  4. Scroll down under SP header menu record to see Menu items.
  5. Click on new button in the related list to create new menu item.
  6. If your survey widget is on a service portal page then select type as page & in page field select the page.

Note: You need to put your survey widget on a service portal page.

 

If my answer helps then please mark it correct!

 

Thanks,

Utpal