How do I add survey widget on csm portal navigation menu?
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11-20-2023 01:58 AM
Hi Team,
I have a requirement where I need to add a survey widget on a csm portal navigation menu. like below image how do I add?
Thanks
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11-20-2023 02:22 AM
check this link
Service Portal Header Menu count
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-20-2023 06:28 AM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-20-2023 09:03 AM
Hi @Ankur Bawiskar as per the community reference I have Activated the Surveys Menu Item please see below screenshot
but Survey menu item is not reflected no CSM Portal navigation menu. Is there anything I'm missing?
Thanks
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11-20-2023 02:53 AM
Hi there,
You can create a menu item under Menu header to show a new menu item on your portal. To do so follow below steps:
- Navigate to Service Portal > Portals
- Open your portal record like sp.
- Open main menu reference record.
- Scroll down under SP header menu record to see Menu items.
- Click on new button in the related list to create new menu item.
- If your survey widget is on a service portal page then select type as page & in page field select the page.
Note: You need to put your survey widget on a service portal page.
If my answer helps then please mark it correct!
Thanks,
Utpal