How do I Call a workflow from Flow Designer?

Nani6
Mega Guru

‎03-21-2022 12:18 PM

Hi All,

I have a requirement to call a workflow from a flow designer. I tried using the OOB Flow Logic "Call a workflow" but the issue is that the workflow created on Requested Item are not visible under this list.

Can anybody help me with creating a new action to call a workflow?

Any help would be greatly appreciable.

Thanks in Advance.

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OlaN
Giga Sage
Giga Sage
In response to Nani6

‎03-22-2022 12:23 PM

There is another thing to take into consideration.

If you would create a custom action, that starts a Workflow, as far as I know, you have no point of reference in the Flow to know when the workflow has been completed.

Compare to the OOB action "Start a Workflow", that has a "Wait" checkbox, (and the same goes for the start a Subflow action also).
So your Flow might finish, and the workflow can continue running long after the Flow is completed.

I don't know if that would be an issue.

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sachin_namjoshi
Kilo Patron
Kilo Patron
In response to Nani6

‎03-22-2022 10:14 AM

Take a look into below video for creating custom action.

 

https://community.servicenow.com/community?id=community_video&sys_id=b810b0a81b4185901e579979b04bcb32

 

Regards,

Sachin

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