How do I change the "no results" screen on AI search
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08-09-2022 11:26 AM
When an AI search doesn't have a result, the following screen shows.
I can't figure out how to change the picture or the text. Has anyone done this? If so, how so?
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Service Portal Development

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08-09-2022 11:15 PM
Hello,
Most probably this is not possible to change at this moment, If you get something do share.
Regards
Regards,
Musab
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10-28-2022 04:32 AM
Same query here I have tried all routes and so far come up blank.
1 The image is pretty awful
2 The text "")] that appears when no results are found look like a bug
3. The text 'Try entering shorter phrases, or using different words in your query. For example, try "vacation days" instead of "how many days vacation".' is very American and so far I cannot find it to amend in messages etc.
Regards
Paul

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10-31-2022 12:22 PM
Hi Garrett2, Would you mind opening an idea in the idea portal?
Also, there was a recent patch/release that fixed the "")] text issues, so please check on that. It should show the query you submitted.
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11-23-2022 09:40 AM
I also have this issue and need to make changes to this page. Has anyone found a solution to this? Thanks in advance!