How do I display a clickable URL in my work notes? Please do not use the example that uses [code].

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Takakazu Sato
Tera Contributor

‎10-11-2021 07:30 PM

I want to display a clickable URL (hyperlink) in my work notes. Currently, clickable URLs can be displayed by enclosing them in [code] [/ code], but I would like to know how to display clickable URLs without writing [code] [/ code] directly in the work notes. 

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Harsh Vardhan
Giga Patron

‎10-11-2021 07:41 PM

You can build href tag inside code. 

Sample eg:

 

var gr = new GlideRecord('incident');
gr.get('f71105bd2fc37010f68d5ff62799b62d');
var url = '[code]<a href="' + gs.getProperty('glide.servlet.uri') + '/'+gr.getTableName() + '.do?sys_id=' + gr.sys_id + '" target="_blank">' + 'My Record' + '</a>[/code]';

gr.work_notes= url;
gr.update();

 

Quick Demo

 

find_real_file.png

 

If my answer helped you, kindly mark it as correct and helpful.

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ColeM
Tera Expert
In response to Maik Skoddow

‎10-08-2024 10:15 AM

I'm also looking for an alternative to the [code][/code] option.  It is a bad user experience, after all, isn't this supposed to be a low code no code platform? 

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Mahesh Nair
Tera Contributor
In response to Maik Skoddow

‎11-11-2024 07:12 AM

As a user why would i ask a user to do all those, ????

as an agent all i want to do is update a link in the work notes, it should show up as a url, this is basic functionality that is supported by JIRA . i am thinking there might be a way we are missing something ?

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Daniel Grant
Tera Contributor

‎03-29-2023 02:05 PM

For example 

 

[code]

<a href="www.google.ca">

Hyperlink Google

</a>

[/code]

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ColeM
Tera Expert

‎11-12-2024 12:08 PM

I created 3 fields that can be used to generate clickable links in the worknotes.  I also implemented a checkbox field named "Generate Note Hyperlink" used to show/hide the 3 fields   

 

The user puts the title in one field, link in anohter, and the code for the clickable URL is generated.  Below are the fields & code used...

 

 

3 string fields 

  • u_title
  • u_link
  • u_hyperlink

 

2 client scripts. 

  • Note Hyperlink Generator - Link
    • Type: onChange 
    • Field name: Link 
    • Script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    // Get the values of the title and link fields
    var title = g_form.getValue('u_title');
    var link = g_form.getValue('u_link');

    // Ensure both title and link are populated before proceeding
    if (title && link) {
        // Generate the HTML hyperlink format
        var hyperlink = '[code]<a href = "' + link + '" target="_blank">' + title + '</a>[/code]';

        // Set the generated hyperlink into the u_hyperlink field
        g_form.setValue('u_hyperlink', hyperlink);

        // Optionally, you could add a message to notify the user that the hyperlink has been generated
        g_form.showFieldMsg('u_hyperlink', 'Hyperlink generated! Copy and paste it into your work notes.');
    } else {
        // If either title or link is missing, clear the hyperlink field and show an error message
        g_form.setValue('u_hyperlink', '');
    }
}

 

  • Note Hyperlink Generator - Title
    • Type: onChange 
    • Field name: Title
    • Script:  Exace same as above client script

 

 

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