How do I download multiple attachments from multiple records in a zip file?

Ryan Norton · ‎12-20-2018

I was wondering if there was any way to download multiple files from multiple records in a single zip file.

Deepak Ingale1 · ‎12-20-2018

Hello,

Please use below link to get an idea of how to setup. It uses JAVA packages and Processor. Use can customize that in processor script based on relationship between the records to find correct attachments to ZIP

https://www.servicenowguru.com/scripting/download-attachments-zip-file/

Note: Please mark reply as correct if it answers your question.

View solution in original post

Ryan Norton · ‎12-21-2018

I tried following this one, but it uses GlideSysAttachment() which is limited to 4mb, I'm not sure what the successor to this object would be. I haven't found anything to replace it in my searches.

Vishal Khandve · ‎12-20-2018

Hi ryan,

If you are looking for single incident attachment then go to incident> click on manage attachments>

then click on downlaod all

All attachment will downloaded in zip file.

thanks!

Job1 · ‎12-02-2019

Did you ever get this working?

Ryan Norton · ‎02-03-2020

No sadly. I ended up using an export set. Instead just use the attachment API.
https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/integrate/inbound_rest/reference/...

Abhishek142 · ‎02-02-2020

Hi Ryan,

I have a similar requirement to download an attachment from multiple records in zip . Can you please share some insight on the same?

Thanks