How do I properly capture a string in an email body?

[Rochelle Rona]

Hi,

In an inbound email, the email template contains "Process the request from test@test.com". I need to capture the email.

I have the code "var reqEmail = email.body.process_the_request_from" and have it set to the short description but it's returning undefined.

[Abhijit4]

Hi,

If your issue is resolved then please mark appropriate answer as correct so that others can get benefits from it in future.

Thanks and Regards

Abhijit

[Amy Lind1]

Would love to be able to copy/paste that script if you have it handy.

[Abhijit4]

Added regex in above answer.

Regards

Abhijit

[apjohn2]

Just in case it helps anyone else, I was faced with a slightly different challenge and figured it out, with help from information already present here.

In my case, I needed to extract the 2nd email of 2 (or more) email addresses in Incident Description field, which is preceded by a consistent string, "Submitted by: ". The Description in these Incidents is composed like this:

Originating email: ignorethis@domain.com

Some more text here I don't need. And a bit more.

Submitted by: extractthis@domain.com

More text, possibly more email addresses (not sure), and so on...

What ended up working for me was this regex:

var regEx = /Submitted by: ([a-zA-Z0-9._-]+@[a-zA-Z0-9._-]+\.[a-zA-Z0-9_-]+)/g;

Hope this helps someone! Thanks everyone here for your ideas!