How do I Provide elevate role option to a user on test instance?

Go to solution
M Swami
Kilo Contributor

‎08-01-2022 03:17 AM

Hi All,

I have to provide a user with Elevate role option for testing purposes on our test instance. How do I do it.

Thanks.

Labels:
0 Helpfuls
  • 3,792 Views
1 ACCEPTED SOLUTION

Go to solution
Shubham Tipnis
Kilo Sage
Kilo Sage

‎08-01-2022 03:20 AM

Hi Swami,

 

You need to have security_admin role to provide elevate role access to any user. If you don’t have the role then you will not be able to provide the access.

 

Please follow below steps to provide the required access.

 

  1. Login to the instance with "System administrator" profile or with any user profile that already has security_admin role.
  2. Elevate the roles from little lock icon on the top right corner of the header.
  3. Go to sys_user.list and open the record of the selected user
  4. In the Roles related list, click on 'Edit'
  5. Add the security_admin role in the slushbucket and 'Save'

 

Please check below article for more info.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0785355

 

Please mark correct/helpful if applicable.

 

Regards,

Shubham

Regards,
Shubham Tipnis
 ServiceNow Enthusiast
⭐️ 3x Rising Star (2022–2024) – ServiceNow Community
 Sharing insights, use cases & real-world learnings from the Now Platform
 Always learning. Always building.

View solution in original post

5 REPLIES 5

Go to solution
SumanthDosapati
Mega Sage
Mega Sage

‎08-01-2022 03:25 AM

Hi,

1) First Elevate your role as security_admin

2) Open the user record for whom you want to give the option

3) Under Roles related list, you can click edit and add security_admin role.

 

Mark as correct and helpful if it solved your query.

Regards,
Sumanth