How do others do their Folder Access catalog items?

[Ryax]

We currently have a catalog item on the portal for users to request access to files/folders on our network, at the moment the form has a text box variable called "Folder path:" where the user has to manually input the folder path for what they wish to access. This is causing lots of delay as users are often providing file paths with incorrect spelling or don't provide the UNC path and give network shortcuts such as 'F:\' meaning the analysts are having to spend time going back to the user to clarify the correct path before being able to deal with the request.

I would really like to improve this to save both the users and analysts time and wondered if others have a folder access request form how you do it?

In an ideal scenario I would love to implement a file browser button on the form where the user can browse to the folder they need access to and can select it which populates a field with the UNC path however I'm unsure if this is beyond the capabilities of what is possible and how I might start going about achieving this.

Any suggestions, examples or help would be greatly appreciated so I can work out how I can improve this process.

Richard

[Community Alums]

We couldn't think of a nice solution either. We've recently put a data lookup table together with all the file shares in. This let us also include approvers etc so it's now all automated, and one of our teams just needs to make sure that the database table remains up-to-date.