How do we build a "Catalog Item" inside our scoped app?

smorri
Giga Expert

We have a scoped application called "Campus Services".  We know how to build the ESS page for it, but not sure how to receive a "Catalog Item" with RITM table, Task table, and  Add to cart option - inside our scoped application.

If we go to maintain items and build a "Catalog Item" in the scoped app Campus Services, it still shows up in Global.  Does anyone have any instructions on how to do this, or if it can be done at all?

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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Sherry,



That is not the expected behavior. Catalog items can be captured as part of the scoped application. Please make sure you are in the right scope before creating a catalog item i.e Click on the cog wheel and make sure application picker is set to your application scope. Screenshot for reference.


Screen Shot 2017-09-20 at 11.42.28 AM.png



Happy to help you in case you are blocked.


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Thanks Carlos.   I do have an incident in with HI as well.


Pradeep,



Thanks, but yes I am in the scope of Campus Services when I built the Catalog Item.