Developer

How to Capture Portal Content in Content Publishing and move to next Instances

Hi All,I am currently working with Content Publishing in ServiceNow on a custom portal built using Service Portal, where content is displayed using Content Publishing blocks.In our implementation, a Portal Content record is being rendered through the...

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Where is the Legal External Storage Core flow?

In the documentation for 'Workflows in Legal Service Delivery' it mentions "The Legal External Storage Core flow for storing documents in external storage systems is installed with Legal Request Management" but I do not have this flow in Process Aut...

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Need help on implementing Custom Export functionality on UI Builder page.

I have a requirement in UI Builder to implement Export functionality. On click of the button - the records from the list based on the filter should be exported in Excel file. tried below code, but still seems not working /** * @Param {params} params ...

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Make all fields readonly when state s changed to closed including work notes

I want to make all the fields read only including work notes on hr case form when state is change to closed.

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Resolve button popup

In native ui and SOW I am getting the popup but not in CSM workspace. function resolveIncident() { var configFields = { resolution_notes: getConfigField('resolution_notes'), resolution_code: getConfigField('resolution_code') ...

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i have a custom fields service and service offering in knowledge article. but could not see SOW

i have a custom fields service and service offering in knowledge article. but could not see in SOW knowldege article.

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Domain Separation plugin in PDI

I have been trying to get the domain separation plugin installed onto my PDI but it has failed every time I have tried.This has persisted across Utah, Vancouver, and Washington instances. In two of these cases I have attempted to install it on a fres...

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Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes

Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting access. That’s why we’re reclaiming inactive...

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Diffrence between Form Layout and Form Builder

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Add Approve and Reject button on approval table which are visible on workspace

Hi, We have workspace where users are able to approve the request from sysapproval_approver table but there are no Approve and Reject button from workspace I have tried to add custom once but button is not getting visible on workspace.Please let me k...

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How to remove the email tab from Source to Pay Workspace

Hi,Is there any way to hide the 'Emails' Tab next to 'Details' Tab from Source to Pay workspace sn_slm_task record?it is not a regular related list that you can hide using the form layout.

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Custom App Admin and Developer set up

Hello All, I created two roles: customapp.admin and customapp.developer. When enabling Application administration checkbox, i get error saying "logged in user must have 'Application Administrator' role. I did assign myself with customapp.admin role ...

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but that application is being showed to all the users who have system admin roles

I have created an application , it has two roles agent and admin role , but that application is being showed to all the users who have system admin roles I dont want this to happen , for this I went to sys_scope and open my application scope and enab...

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Resolved! Lookup Select Box variable on Flow Designer

Hi everyone!I am finding myself into a situation where I have a table with simple fields {name | number | sys_id}.I created a catalog item that has a Lookup Select Box to get the values from that table. Moving forwards, I created a flow to handle the...

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Need help restoring reclaimed PDI (dev311933)

Hello Developers,My Personal Developer Instance (dev311933) was reclaimed even though I was actively using it. I have now been assigned a new PDI (dev191878), but my previous application and data are missing.Is there any possibility of restoring my o...

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