How do you get rid of the default scroll bars on service portal?

gregholcomb · ‎11-01-2017

These vertical and horizontal scroll bars always appear when using Google Chrome as the browser. My page ends up having two vertical scrollbars and one ineffectual horizontal scrollbar. I am using the Istanbul version. Any way to disable this?

Edit: Originally I was under the impression that it was only Google Chrome that had the issue with the embedded scroll bars, but as I checked on other browsers (Firefox and Internet Explorer), I noticed that they all have a problem, Internet Explorer being the worst of the three. With Internet Explorer, the vertical scroll bars are stacked on top of each other. I am using Windows 10 and all of my browsers are up-to-date. Below are some screen captures for clarity.

Google Chrome

Firefox

Internet Explorer

boatner · ‎11-07-2017

I tried Dan's suggestion, and while it didn't work in my instance, I discovered what does work with a hint in the right direction.

In your css file
body {

overflow:auto!important
}

View solution in original post

Chuck Tomasi · ‎11-01-2017

Hi William,

FWIW, I'm not seeing a horizontal scroll bar on the OOB portal on Chrome (Mac).

gregholcomb · ‎11-01-2017

Hi Chuck. This is what I am talking about.

Chuck Tomasi · ‎11-03-2017

Hi William,

What release of Chrome?

What OS are you using?

What release of ServiceNow?

gregholcomb · ‎11-03-2017

I am using Windows 10 Enterprise version, Google Chrome Version 62.0.3202.75. Also testing with Mozilla Firefox Version 56.0.2 and Internet Explorer 11 Version 11.1770.14393.0. My ServiceNow release is Jakarta.