How employee can access the ESC?

[AnkitT]

Hello Community,

I just want to know how employee gets the access of ESC.

[Dr Atul G- LNG · Accepted solution]

Hi @AnkitT 

ESC has been used for internal users / employee mainly.

xxxx.service-now.com/esc 

Ask user to try this way.

[Dr Atul G- LNG · Accepted solution]

HI @AnkitT 

Any user has record in HR profile (sn_hr_core_profile) table shall have the access to the Employee Service Center (ESC), no any role is required.

[Abhishek_Thakur · Accepted solution]

Hello @AnkitT ,

When HR profile gets created against the user profile, two client roles are automatically assigned to the particular user.

1. sn_hr_core.hrsm_employee

2. sn_hr_sp.hrsp_employee

Based on these above roles, employees can easily access the ESC.

[Mark Roethof]

Hi there,

Can you explain your question a bit more? Because Employee Center is default available for every customer and its end-users. Are you having any issues somewhere?

[Sandeep Rajput]

@AnkitT Here are two roles using which users can get access to ESC portal.

sn_hr_core.hrsm_employee

 sn_hr_sp.hrsp_employee