How hide some fields from "i" or "Info" button on Requested for catalog item variable in the portal

Ken61 · ‎12-05-2024

Hello Community,

I have a requirement to hide some fields from "i" or "Info" button on "Requested for" or "Requestor" catalog item variable in the portal. Because when it is a request for, one user can choose another and should not be able to see all the fields of the other user. This is only applicable to service portal. Below is the screenshot

How can I be able to hide some important fields and only display few user information.

Thank You

Dr Atul G- LNG · ‎12-06-2024

Hi @Ken61

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823295

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎12-06-2024

Hi @Ken61

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0823295

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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