How I can add & symbol in Page header Caption -> Basic Configuration UI16

[Chirag_cms27]

Hi Team,

I am trying to enter "&" symbols in the "page header caption". Unfortunately, the system gave me &

Scenario: 
My current page header caption in Basic Configuration UI16 is Page & Caption.

And the system shows me in the banner: Page & Caption.

Please advise me if is it possible to add & symbols in the page header caption or not.
IF YES,
Please give suggest me possible solution.
NO,
Please notify me of a reason for it.

Thank you in advance.

Regards,
Chirag

[Amit Gujarathi]

HI @Chirag_cms27 ,
I trust you are doing great.

To include the "&" symbol in the page header caption in ServiceNow's Basic Configuration UI16, you can use HTML entities to represent the symbol. In this case, you would use "&" to display the "&" symbol correctly.

The reason for this is that ServiceNow uses HTML encoding to prevent potential conflicts or issues with special characters that could be misinterpreted in the system.

Therefore, if you want to display "Page & Caption" in the banner, you should enter it as "Page & Caption" in the page header caption field.

[Chirag_cms27]

Not working same issue. it converts" " as well.

[Manmohan K]

Hi @Chirag_cms27 ,

Note from servicenow docs 

Page header caption	Change the text that appears next to your logo.
Browser tab title	Change the text that appears on the browser tab.

Enter the text in Browser tab title and it won't change  "&" symbols to & as shown below

[Chirag_cms27]

Not working. Same issue.