How I can change the AI Search return result from KB link on Service Portal to Employee Center
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2024 06:59 PM
I'm currently configuring the Virtual Agent on Employee Centre. When I'm testing on the AI Search topic, the returning search KB result keeps feeding the KB link on Service Portal, which would be obsoleted after the Chatbot rollout.
May I know how to change the returning KB search result to Employee Centre KB links?
0 REPLIES 0