How i need to process the object sending through eventQueue to use its values in notification body?

[Manikantahere]

I need to send incident number, short description, and state value as object through event queue but i need to use these values inside the notification body at different places.

How can i do?

var inc = new GlideRecord("incident");

inc.addQuery("number","INC0010140");

inc.query();

if(inc.next()){

gs.print("Hello");

var abc = {};

abc.number = inc.number;

abc.short_description = inc.short_description;

gs.eventQueue('sendIncidentDetails',inc, JSON.stringify(abc));

}

Email Script:

var incObject = event.parm1;

    var incData = JSON.parse(incObject);

    template.variable1 = incData.number;

    template.variable2 = incData.short_description;

 Its not working??

[Chaitanya ILCR]

Hi @Manikantahere ,
it should work
Have you fired the event ? or you are just previewing the notification?

Regards,
Chaitanya

[Manikantahere]

I am getting nothing in notification.

is that correct way to use values in notification body.

[Chaitanya ILCR]

if you have created notification email script call it in the notification with ${mail_script:Your_email_script_name}
you can directly call event.parm1,event.parm1 in the notification email script it will have access to event object

if you want to involve the event param value directly in the notification message use it like this
${event.parm1} ${event.parm2}

Regards,
Chaitanya

[Manikantahere]

actually I have 3rd parameter to send but as I can't  send through event queue so want to store them inside object and sending it through event queue, want to processing them assigning to different variables to use them in notification body.